Terms of service

 

Welcome to FurryDuo (“we”, “our”, or “us”).

By accessing or using our website, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our website.

1. General Information

FurryDuo is the store/brand name operated by Phoenix Mobile LLC. Throughout the site, the terms “we”, “us” and “our” refer to FurryDuo.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms.

2. Eligibility

You must be at least 18 years old to use this website or make a purchase. By using our site, you confirm that you meet this requirement.

3. Products & Services

We sell custom-designed, made-to-order apparel including T-shirts, hoodies, shorts, and related products.

  • All products are created based on original designs.
  • Production begins after an order is placed.
  • Product availability may change without notice.

Product descriptions and pricing are subject to change at any time.

4. Intellectual Property

All content on this website; including designs, graphics, logos, and product images;  are owned by us and protected by applicable intellectual property laws

You may not copy, reproduce, resell, or modify any content without our written permission.

5. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate.
  • You are authorized to use the selected payment method.
  • Orders may be canceled within 24 hours.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

6. Shipping & Delivery

Shipping time and policies are outlined in our Shipping Policy. Delivery times are estimated and may vary due to external factors such as carrier delays, weather conditions, holidays, or operational disruptions.

Because our products are made to order, production, packing, and shipping may be handled by third-party print and fulfillment partners. The fulfillment or shipping origin may differ from our business address.

7. Returns & Refunds

Our Return & Refund Policy governs all returns, replacements, and refunds. Please visit our Return & Refund Policy page for details.

8. User Conduct

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to hack, disrupt, or damage the site.
  • Submit false or misleading information.

We reserve the right to terminate access for violations.

9. Third-Party Services

We may use third-party services for payment processing, shipping, and analytics. We are not responsible for the actions or policies of these third parties.

10. Limitation of Liability

To the fullest extent permitted by law, FurryDuo shall not be liable for:

  • Indirect or incidental damages.
  • Loss of profits or revenue.
  • Delays caused by third-party services.

Your use of our website is at your own risk.

11. Disclaimer

All products and services are provided “as is” without warranties of any kind, except as required by law.

We do not guarantee that:

  • The website will be uninterrupted.
  • Errors will be corrected immediately.

12. Indemnification

You agree to indemnify and hold harmless FurryDuo from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

15. Contact Information

If you have any questions, please contact us:

  • Store: FurryDuo
  • Operated By: Phoenix Mobile LLC 
  • Address: 1907 Clover Trail, Richardson, TX 75081
  • Email: support@furryduo.com
  • SMS Support: (469) 212-4692
  • Service Area: United States

By using our website, you acknowledge that you have read and agree to these Terms and Conditions.